Privacy Policy

1. Data Collection

Information we receive through Virex generally falls into a few categories. First, there is information you provide directly, such as your email address, profile details, messages sent to support, feedback submissions, and any content or prompts you enter while using the app’s AI reference image generation tools or community-related features.

Second, the app may automatically gather technical and usage-related details. These may include device type, operating system version, app version, language settings, IP-based region, crash diagnostics, session activity, interaction patterns, and timestamps associated with app use. This helps us understand reliability, performance, abuse prevention, and feature engagement.

Third-party software development kits and service components may also receive limited technical information needed to operate infrastructure, analytics, moderation, security, payments, or support functions. Those tools are used for app operations and may process identifiers or event data on our behalf.

Depending on the features you choose to use, Virex may request access to certain device permissions. For example:

• Photos or media access may be requested if you upload images, save generated references, or attach content inside the app.
• Camera access may be requested if a future feature allows direct capture for inspiration posts or reference input.
• Location, contacts, or similar sensitive permissions are not required for ordinary use of the app, and if any such permission is introduced later, it will only be requested in connection with a clearly explained feature.

2. Data Usage

The information associated with Virex is utilized to run the app, deliver content, support account access, improve stability, respond to user requests, and maintain a safe experience across community and AI-related functions. Usage details can also help us understand which inspiration content resonates most, whether image generation features are functioning correctly, and where technical issues appear.

Data may also be used for:

• personalizing in-app content and recommendations;
• processing user-submitted prompts and inputs for AI reference image generation;
• detecting fraud, misuse, spam, policy violations, or harmful activity;
• communicating service updates, support replies, or administrative notices;
• measuring performance, feature adoption, and product quality.

If Virex introduces promotional messaging, limited contact or behavioral data may be used for marketing where permitted by law. You may opt out of non-essential marketing communications through the unsubscribe method provided in the message or by contacting support.

Information may be shared with service providers that help us operate the app, but only for purposes tied to hosting, security, analytics, moderation, customer support, content delivery, or lawful compliance. We do not sell personal information in the ordinary meaning of that term. If regional law treats certain analytics or advertising practices as a “sale” or “sharing,” users may request an opt-out as described below.

3. Data Storage & Security

Virex information may be stored on secure servers operated by us or by infrastructure partners acting on our behalf. Storage locations can vary depending on system design, support workflows, and regional hosting arrangements, which means your information may be processed outside your city, state, or country.

Security measures are designed to be proportionate to the type of information involved. These measures may include encrypted transmission, controlled access permissions, authentication safeguards, monitoring tools, and internal restrictions on who can view operational data. No internet-based system can be guaranteed perfectly secure, but reasonable steps are taken to reduce risk.

Retention periods depend on why the information was gathered. Account information may be kept while your account remains active. Diagnostic logs, support correspondence, AI-related prompt records, and usage events may be retained for shorter or longer periods depending on operational necessity, legal obligations, dispute handling, fraud review, or enforcement of platform rules. When information is no longer required, it is deleted, anonymized, or securely isolated according to our retention practices.

4. Third-Party Services

Some parts of Virex rely on outside providers for technical support behind the scenes. These providers may assist with cloud hosting, storage, analytics, customer service, content moderation, payment processing, authentication, crash reporting, communications delivery, or AI infrastructure.

When third-party services process data for Virex, they are generally expected to do so for limited business purposes connected to operating the app. Their handling of information may also be subject to their own privacy terms, especially where they function as independent service platforms rather than direct processors.

Because service providers can change as the product evolves, this policy intentionally stays general rather than listing each vendor by name. If a provider relationship materially changes how personal information is handled, the policy may be revised to reflect that shift.

5. User Rights (GDPR & CCPA)

Depending on where you live, privacy law may give you specific rights over your personal information. These may include the right to request access to the data associated with you, ask for corrections where details are inaccurate, request deletion, restrict certain processing, or receive a copy of information in a portable format where applicable.

Residents covered by the GDPR, CCPA, or similar frameworks may also have the ability to:

• know the categories of personal information handled by Virex;
• learn the business purposes for which that information is used;
• request deletion of eligible personal data;
• opt out of certain data uses, including uses that may qualify as sharing or targeted advertising under local law;
• avoid discriminatory treatment for exercising privacy rights.

To exercise any of these rights, send your request to support@virex.com. We may ask for information needed to verify your identity before completing a request, especially where account access, deletion, or disclosure of stored records is involved. Authorized agents may also contact us where local law allows.

6. Children’s Privacy

Virex is intended for adults and is not designed for children under 18. We do not knowingly gather personal information from anyone under that age. If we learn that an underage user has provided personal data through the app, we will take steps to remove the information and, where appropriate, disable the related account.

Parents or guardians who believe a minor may have submitted information to Virex can contact us at support@virex.com. We will review the report and address it in line with applicable law, including COPPA-related obligations where relevant.

7. Policy Updates

This policy may change from time to time as Virex develops new features, adjusts business practices, responds to legal requirements, or refines how the platform operates. Updates may appear directly within the app, on our website at verdant.virex.beer, or through another reasonable notice method.

When changes are significant, we may highlight them more clearly before or after they take effect. The date shown at the top of this page indicates the current version’s effective date.